GMAG·GMA CHATBOTDEMO
THE CONVERSATION
I need a quotation for magnesium capsules.
In which country will the product be sold?
Italy. 5,000 bottles, by November.
Your enquiry
GMA CHATBOT.
From the first question.
To the right team.
A conversation can do more than answer.
It can gather the details your team needs to take the next step.
CRM / DEMO-001
The enquiry takes shape.
- Product
- Magnesium✓
- Format
- Capsules✓
- Market
- Italy✓
- Quantity
- 5,000 bottles✓
Requested timingBy November
Sales · ready for review
The right questions.
Before the handover.
A quotation needs a quantity and destination. A certificate needs a batch. The first step is to identify what is missing.
The customer describes what they need. The available information helps identify the team that can handle it.
Product, format, quantity and timing come together in one enquiry. The visitor can check and correct them.
The summary shows the details gathered and what still needs checking. In the demo, you can simulate assignment without contacting a team.
G·GMA CHATBOTDEMO
THE CONVERSATION
I need a quotation for magnesium capsules.
In which country will the product be sold?
Italy. 5,000 bottles, by November.
Your enquiry
CRM / DEMO-001
The enquiry takes shape.
- Product
- Magnesium✓
- Format
- Capsules✓
- Market
- Italy✓
- Quantity
- 5,000 bottles✓
Requested timingBy November
Two details captured. The conversation continues.
INFORMATION WITH ITS SOURCESA good answer
A good answer
can be checked.
In a company project, answers need approved, up-to-date information. When a source is insufficient, the enquiry goes to a person.
Sales
Product, format, quantity, market and requested timing.
Prices and minimum order quantities need confirmation.Quality
A certificate must match the product and batch.
Logistics
YOUR TURN
Two ways to start.
The same attention to detail.
GMA / Interactive demoWhich task
Which task
do you repeat every week?
Describe a task you repeat regularly. The demo suggests an automation example, shows you where checks are needed and helps you compare the time involved.
GMA AutomazioniAn initial idea to assess
LOCAL DEMOHello. Copying an order, routing an email or finding a document: which task would you like to start with?
Write an example or choose a suggestion below.
Use example data. The conversation stays on this page.
COMPARE TWO EXAMPLES
When a check is needed
Compare two fictional cases: one meets the required checks, while the other needs further review.
Choose a case to see the steps and the result.
COMPARE THE TIME INVOLVED
How much time would it take?
Enter the time you spend today and the time you expect after automation, including checks. The comparison uses your figures; you can also try the example values.
HYPOTHETICAL DIFFERENCE / WEEK— h
Complete all four values to see the weekly comparison.
- Current process
- —
- Afterwards, including checks
- —
Weekly hours = tasks × minutes ÷ 60. The expected time afterwards includes checks. Test these estimates on a real sample.
A summary to discuss with colleagues
Download the proposal, the details you entered and your timing assumptions. To discuss it with GMA, describe your task in the form below.
How this demo works
The demo recognises selected words and matches them to six example tasks. Details stay in page memory and are cleared on reload. It uses local rules, with no generative model, connection to your systems or API costs. You can change the proposal by choosing another task. The time comparison uses only the figures entered and does not measure actual savings.
The customer enquiry / 02A clear enquiry,
A clear enquiry,
ready for the team.
Ask for a quotation, a document or a delivery check. The chatbot gathers the details needed and lets you correct them before simulating assignment to a team.
Demo with fictional dataEnquiries stay on this page. No connection to a live CRM.
GMA AssistantThe details your team needs
DEMOHello. Would you like to request a quotation, a document or a delivery check? Choose an example or write an enquiry using fictional data.
Where would you like to start?
Example data only. The conversation stays in this page’s memory and is cleared on reload.
The procedures used in this demo 07 cards
The seven cards describe fictional team procedures and the details needed for an enquiry. The demo recognises selected topics and prepares questions using local rules, with no AI model calls or API costs. If a detail is recognised incorrectly, you can edit it in the summary. Prices, availability, dates and approvals would need checking against company records.
Sales
Sales needs the product, format, quantity, market and preferred timing to assess a quotation enquiry. Prices and minimum order quantities can be confirmed after that review.
Required details: Product / ingredient, Destination market, Format, Requested quantity, Requested timing.Quality
A certificate relates to a specific product and batch. The quality team must check that the document matches the request and can be shared.
Required details: Product / ingredient, Batch.Logistics
To check a delivery, logistics needs the order reference and destination. The requested date still needs confirmation.
Required details: Document / order reference, Destination market, Requested timing.Technical / R&D
Assessing a formula requires the ingredient, format, market and project objectives. The technical team can then examine its composition and constraints.
Required details: Product / ingredient, Destination market, Format, Objective and constraints.Production
The desired quantity and deadline help production assess the work. Capacity and dates need checking before they can be confirmed.
Required details: Product / ingredient, Format, Requested quantity, Requested timing.Regulatory
Reviewing a label starts with the product and the country where it will be sold. The regulatory team needs to examine the documents before giving an assessment.
Required details: Product / ingredient, Destination market, Objective and constraints.Administration
The invoice reference lets administration identify the enquiry. Amounts and payments need checking against company records.
Required details: Document / order reference.The process to improveWhere automation
Where automation
fits.
A customer asks for a quotation, but the first message may omit the quantity, format or destination country. Sales will need those details before assessing the enquiry. A certificate requires the batch; a delivery check needs the order reference. The quality of the conversation also depends on asking these questions.
A company project can start here: answers based on information the teams can share, focused questions to complete the enquiry and a summary to check before assignment. The CRM connection then needs configuring with agreed fields, owners and rules. The demos illustrate these steps with fictional data; they do not send enquiries to teams or update live systems.
What we define with the company
- 01
The information each team can share with customers and visitors.
- 02
Recurring questions, the team that can answer them and the cases requiring a person.
- 03
CRM fields, rules for recognising existing contacts and activity owners.
- 04
Access controls, data collection, source updates and response checks.
How to assess the result
An initial test should measure how often answers match their sources, which details are still missing at handover and whether enquiries reach the correct team. These are separate checks: a well-written answer can still lead to the wrong recipient. Prices, availability and dates also require current data and clear rules on who may confirm them.
Examples to explore.
Every case has a permanent address, an operational workflow and the decisions needed to bring it into a company.
01
Administration · Operations ·
02AUTO READER
Watch a sample document being read and checked. Inspect the extracted fields, correct a missing date and stop a duplicate.
Customer service · Sales ·
GMA CHATBOT
Explore a task to automate or prepare an enquiry for a team. Two demos show how a conversation can progress and gather the details needed.
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